- If you are in danger and are unable to speak or make noise
If you are in a dangerous situation and you are unable to speak or make noise, you can call 999 and make the call handler aware that you need emergency services sent to your location by coughing or by dialling 55 on your mobile phone’s keypad signals. This will not provide the call handler with your location however it will put you through to the police. Please remember if you stay silent and don’t do either of these things, the call handler may think it was an accidental call!
Please note that these tips are only for mobile phone use! If you are calling on a landline, please remain silent and the operator will transfer you through to emergency services. Calling on a landline will also provide emergency services with your location.
- If you are deaf, hearing impaired or have a speech impediment
If you are deaf, hearing impaired or have a speech impediment, you can use the Relay UK service. This service allows you to text 999 rather than call. Within this text you will need to include the service you need, your location and a short description of the situation. However, in order to use this, you must register your phone beforehand. To learn more about this head over to www.relayuk.bt.com.
Click here to check out our top tips from last week which covered how to perform CPR on adults in an emergency!