Patient Transport Services

Devon and Cornwall based private ambulance provider offering patient transport services of all kinds including hospital transport, assistance to your GP appointment and paramedic home visits.


For All Your Transport Needs

Dedicated to ensuring that all our patients get to where they need to – safely and reliably on time, every time. Established in 2002, we are licenced by the Quality Care Commission (CQC) and are members of the Independent Ambulance Association (IAA).


Premium, Secure Patient Transport

When patients require transport to a planned or emergency appointment visit, they must have the transport they need to see medical professionals when required. No two patients are the same, meaning travel is not easy for individuals with special vehicle requirements.

With APG’s patient transport services, we ensure that non-critical patients have the access they need to attend their medical appointments. We have experience in providing support services to primary and urgent care providers including visiting GP surgeries and out of hours services. Our HCPC registered paramedics are qualified in all areas and can also take on the home visiting services for the provider.

Patient Transport Services - Patient Transport Ambulance - APG


Non-Emergency Patient Transport Services

Here at APG, we have been providing this service since 2002 and currently work across Devon and Cornwall but also accept transfers across the UK. Having contracts in place with the Clinical Commissioning Group (CCG), we provide Paramedic High Dependency Ambulances to the region’s hospitals for the transfer of patients needing qualified medical care en-route. As well as the CCG we hold contracts for Ambulance Care Assistants (ACA), moving patients that have been discharged from the hospital or taking patients to hospital appointments.

We have several members of staff working for us regularly and are all vetted to comply with CQC recruitment standards and Enhanced DBS background checks. As a leading provider of patient transport services, we’ve been transporting patients within Devon and Cornwall and the UK for twenty years. We’re a name you can trust, with thousands of customers that use our services time and time again.

Patient Transport Services - Patient Transport Ambulance - APG


What Our Clients Say

We really pride ourselves on our client reviews and welcome our client’s feedback to shape our business. Below you will find a number of reviews from some of our clients and previous staff describing the time and service they have had with APG.

Patient Review

I wanted to write and thank you for all your assistance last week when I had an ITU patient that we wanted to transfer home for end of life care. This gentleman was transferred home on a ventilator and so required a full Paramedic transfer to facilitate this.

The crew that came were amazing, very sensitive to the situation and couldn’t have been more accommodating. Having got the patient home they were able to assist him to spend some time in his garden before settling him into his own bed where he later passed away peacefully.

Without their willingness to accommodate his last wishes he would have had to spend his last day in a hospital cubicle, instead he died peacefully and with dignity at home. Please pass them our gratitude for their amazing support.

Richard Highley

“On 11 Feb Phil and Paul took me from Plymouth to London to move me to another hospital. A kinder, more competent more comfortable trip by ambulance is hard to imagine. Thank you. Richard.”


“Thank you for transporting my dad with care and understanding. They are 2 excellent operatives, a credit to the profession.” – Family Feedback


“I just wanted to say a big thank you for making a difficult journey for a sick man completely stress free and at such short notice. Your crew were outstanding, as a family we couldn’t be more happy with the service you have provided us, so thank you.”


“Both crews were very professional and helpful. A long journey made a lot more bearable thanks to both of them. Very grateful for this service and the excellent friendly staff.”

Patient's Mother

“I just wanted to say a massive thank you to your team that transferred my son. They were friendly, reassuring, especially the driver. My son called when he arrived and was so relaxed, he said the journey was very good and he didn’t feel anxious at all. Please pass on my thanks. Thank you to you in the office too for all your help, you made this very easy.”


To speak to the team about our ambulance, events, patient transport & medical services; or an exciting opportunity you have to work with us, then please contact us through the methods in the section below. We’d be happy to discuss your requirements and look forward to hearing from you.


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01752 717720
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01752 717722

01752 717597

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Contact Address

Hawthorne House, 25 Darklake View, Estover, Plymouth PL6 7TL